Curious? Of Course You Are

  • We’re your go-to for cheeky, thoughtful, pleasure-positive gift hampers. Designed to delight, surprise, and make someone blush (in the best way). Think vibrators, self-care treats, and the kind of fun that doesn’t take itself too seriously.

  • Not at all. Many of our hampers are beginner-friendly and designed to ease you in (pun intended). You’ll find gentle vibes, how-to guides, and zero shame. Just good, clean(ish) fun.

    Why not take our Find Your Vibe Quiz to find your perfect match.

  • Absolutely. Our parcels don’t scream “sexy gift inside!” The packaging is low-key and unbranded, so it’ll look like any ol’ parcel. Your secret's safe with us.

  • We ship Australia-wide with love (and speed). Orders are dispatched next day with FREE standard shipping. Most parcels will arrive in 2-4 business days. For regional deliveries, please allow an additional 1-2 days.

    Need it faster? Express freight is available at checkout.

  • Due to the intimate nature of our products, we can’t accept returns for change of mind.

    But if something arrives damaged or faulty, we’ll absolutely make it right. Pinky promise.

  • Heck no. These boxes are for anyone who likes pleasure—solo adventurers, spicy couples, curious newbies, or your bestie who definitely deserves a buzz-worthy birthday.

  • Yup! Just pop their address in at checkout.

    You can even add a gift note on a card and add gift wrapping to your order.

    No invoice or prices will be included. We’ll make sure it arrives looking cute and ready to impress.

  • We got you. Start with what vibe you’re going for—cheeky birthday, romantic surprise, solo self-care, or “just because.”

    Our product pages spill the tea on what’s inside and who it’s perfect for. Still unsure? Hit us up for a personalised rec. or take our gift quiz here.

  • Of course! At checkout, you can leave a saucy, sweet or LOL-worthy note—and we’ll hand write it onto your card, pop it in the box, and make sure it lands just right.

  • You little mystery, you. Yes—just leave your name off the gift note and don’t add sender info.

    We won’t spill your secrets unless you ask us to.

  • If you purchased a pay-as-you go subscription, you can manage, pause, or cancel your subscription anytime through your account (details issued on purchase). No lock-in contracts, no hard feelings.

  • You sure can. Whether it’s for a partner, friend, or that one fabulous person who has everything, our subscription is the gift that keeps on giving—literally.

  • Not everyone wants their accountant to be across their vibrator purchasing habits and that's fair.

    Transactions will appear as TTS Pty Ltd or TTS GIFT on your bank statement.

  • At this stage we only service the Australian market.

  • Yes, yes, and yes. We only include toys made from body-safe, non-toxic materials (like body-safe silicone).

  • All Pleasure Pal vibrators are USB rechargeable (eco-friendly and suitcase-friendly!).

  • Born and buzzin’ in Australia, baby.

    We’re proudly Aussie-owned, female-founded, and shipping nationwide from our Narrm/Melbourne HQ with love.

  • Yep! We offer Afterpay, plus all the usual suspects (Visa, Mastercard, PayPal, etc). Because pleasure now, pay later just makes sense.

  • Flattery will get you everywhere!

    If you want to tell the world how awesome we are, here are some great ways to do so:

    • Submit a testimonial for us to publish on our site via hello@thatsthespot.com.au Don't forget to give us a rating out of five. For example: 5/5.
    • Leave a Google review here
    • Share your experience on Instagram and tag @thatsthespotau

Still got questions? Don’t be shy—we love a curious mind.